Terms of Service

Overview

This website is operated by Flexmere. Throughout the site, the terms “we”, “us”, and “our” refer to Flexmere. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms of Service, including all policies and notices referenced herein.

If you do not agree to these Terms, you may not access or use our website or services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services.

1. Online Store Terms

  • You must be at least the age of majority in your country of residence to use our site.

  • You may not use our products for unlawful purposes.

  • You must not transmit viruses, malware, or harmful code.

  • Any breach of these Terms will result in termination of your access.

2. General Conditions

  • We reserve the right to refuse service to anyone at any time.

  • Content (except credit card details) may be transferred unencrypted across networks.

  • You agree not to reproduce, duplicate, sell, or exploit any part of the Service without our written permission.

3. Accuracy of Information

We do not guarantee that the information on this website is accurate, complete, or current. Use of the content is at your own risk.

4. Modifications to Services and Prices

  • Product prices may change without notice.

  • We may modify or discontinue services without liability.

5. Products & Services

  • Certain items may only be available online and in limited quantities.

  • Colours and images are displayed as accurately as possible, but may vary depending on your device.

  • We reserve the right to limit sales by region or customer.

6. Billing & Account Information

  • We reserve the right to refuse or cancel orders.

  • You must provide accurate billing and shipping details.

  • Orders that appear fraudulent or intended for resale may be cancelled.

7. Optional Tools

We may provide access to third-party tools “as is” without warranties. Use of these tools is at your own risk.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content, accuracy, or practices.

9. User Comments & Submissions

By submitting comments, suggestions, or feedback, you grant us the right to use them without restriction or compensation.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors & Inaccuracies

Occasionally, our site may contain errors or omissions relating to pricing, availability, or product descriptions. We reserve the right to correct such errors without notice.

12. Prohibited Uses

You may not use our site for:

  • Unlawful activities.

  • Infringing intellectual property.

  • Harassment, discrimination, or abuse.

  • Uploading malware or harmful code.

  • Data scraping, spamming, or fraudulent purposes.

13. Disclaimer of Warranties & Limitation of Liability

  • Our service is provided “as is” without guarantees of uninterrupted or error-free use.

  • Flexmere shall not be liable for damages arising from your use of our site or products.

14. Indemnification

You agree to indemnify and hold Flexmere harmless against any claims arising from your breach of these Terms.

15. Severability

If any part of these Terms is deemed unenforceable, the remainder will remain valid.

16. Termination

We may suspend or terminate your access if you violate these Terms.

17. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and Flexmere.

18. Governing Law

These Terms shall be governed by the laws of the United Kingdom.

19. Changes to Terms

We may update these Terms from time to time. Continued use of our website constitutes acceptance of such changes.

20. SMS Marketing

By consenting to SMS marketing, you agree to receive recurring text messages (e.g. order updates, promotions).

  • Message frequency may vary.

  • Reply STOP to unsubscribe.

  • Standard carrier charges may apply.

  • For assistance, text HELP or email us at support@flexmere.com.

21. Contact Information

Questions regarding these Terms should be sent to:
📧 support@flexmere.com